Decisive¶
Metadata¶
- Author: Chip Heath and Dan Heath
- ASIN: B009JU6UPG
- Reference: https://www.amazon.com/dp/B009JU6UPG
- Kindle link
Highlights¶
“process mattered more than analysis—by a factor of six.” — location: 103 ^ref-5430
we spend most of our days on autopilot, going through our usual routines. We may make only a handful of conscious, considered choices every day. But while these decisions don’t occupy much of our time, they have a disproportionate influence on our lives. — location: 458 ^ref-1682
we should be clear that people respond much more cheerfully when you metaphorically, rather than literally, remove their options.) — location: 749 ^ref-23490
Both bright spots and best practices, then, act as sources of inspiration. — location: 1160 ^ref-30538
“What would have to be true?” question has become the most important ingredient of his strategy work, — location: 1551 ^ref-28918
What if our least favorite option were actually the best one? What data might convince us of that? — location: 1553 ^ref-48154
probing questions signal confidence and experience in the asker. — location: 1605 ^ref-52023
Caring for Patients, — location: 1617 ^ref-9878
Ooching, in short, should be used as a way to speed up the collection of trustworthy information, not as a way to slow down a decision that deserves our full commitment. — location: 2315 ^ref-17945
Millionaire Teacher, — location: 2445 ^ref-50372
How will we feel about it 10 minutes from now? How about 10 months from now? How about 10 years from now? — location: 2484 ^ref-29894
construal-level theory, — location: 2632 ^ref-60432
Prospective hindsight seems to spur more insights because it forces us to fill in the blanks between today and a certain future event — location: 3116 ^ref-32203
Bookend the Future — location: 3337 ^ref-17157
At some point, the virtue of being persistent turns into the vice of denying reality. — location: 3508 ^ref-6034
Give people a chance to be heard, to present their case. Listen—really listen—to what people say. Use accurate information to make the decision, and give people a chance to challenge the information if it’s incorrect. Apply principles consistently across situations. Avoid bias and self-interest. Explain why the decision was made and be candid about relevant risks or concerns. — location: 3768 ^ref-26791
Love Is Never Enough: — location: 3984 ^ref-54489